Through systematic investigation of users and their requirements, we add context and insight into the process of designing the user experience.

This can be as simple as brief interviews, through to deeper methods such as usability benchmarking, participatory design workshops, card sorting, intercept surveys, focus groups, kano analysis, traffic analysis, user journey mapping, synthesis of personas and mental models diagrams.


By using user-centered design practices and a highly contextual design mentality, your product can have improved usability, ease of use, and satisfaction in the interaction between the user and the product.

Your system can be tuned towards improved efficiency, easier training, reduced costs, and reduced errors.


Whether your needs include custom databases built for office networks for your unique information management needs, a world-class online presence, integration of those two, or integration with 3rd-party services — we can deliver.